Shipping policy
Shipping Policy
Last Updated: 3rd October 2025
At Nail Shop Malta, we’re committed to delivering your orders quickly, reliably, and conveniently. Please review the following policy to understand how we handle shipping and pickup.
📦 Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and public holidays).
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You will be contacted via WhatsApp or email when your order is ready for delivery or pickup.
🚚 Where We Deliver
We currently deliver to:
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Malta – Personal delivery by the Nail Shop Malta team
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Gozo – Delivery via third-party courier (on-demand)
We do not currently offer international shipping. For special arrangements, please contact us directly.
📬 Shipping Rates & Delivery Estimates
| Location | Delivery Time | Delivery Fee |
|---|---|---|
| Malta | 3–5 business days (delivered by our team) |
€10 for orders under €25 €5 for orders under €50 Free for orders €75 and above |
| Gozo | On-demand courier delivery |
€10 for orders under €100
|
Delivery costs are calculated automatically at checkout.
Delivery times are estimates and may vary based on scheduling or external factors.
🏪 Local Pickup (Free)
You may choose to pick up your order from our physical store:
📍 Nail Shop Malta
Triq Dun Guzepp Bonanno,
Ħaż-Żebbuġ, Malta
Pickup is free of charge and available by appointment. You will be contacted when your order is ready for collection.
❌ Delivery Issues
We are not responsible for:
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Delays caused by third-party couriers (for Gozo)
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Undelivered items due to incorrect address information
Please ensure all contact and delivery information is correct before confirming your order.
❓ Contact Us
For help with shipping or orders:
📧 Email: nailshopmalta@gmail.com
📱 WhatsApp: +356 7709 8270 (Messages only)
📞 Urgent Calls: Use the same number for urgent inquiries only
💅 Thank you for shopping with Nail Shop Malta — we truly appreciate your support!